Privacy Policy

Last Updated: September 17, 2025

Welcome to Racheli Fluk Art. Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website rachelifluk-art.com, purchase our art, or contact us.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: name, email address, phone number, postal address.
  • Account / Purchase Information: billing details, shipping address, payment method (but note: we do not store full payment card details ourselves if we use a third-party payment processor).
  • Website Usage Data: IP address, browser type, device type, operating system, pages visited, time spent, referring/exit pages, click data.
  • Communications: messages you send to us (e.g. via contact form, email, or chat), including feedback, inquiries, and other correspondence.
  • Marketing & Preferences: whether you opted in to receive newsletters and marketing messages, your preferences for how we contact you.

2. How We Use Your Information

We use collected information for various purposes, including:

  • To provide, operate, maintain, and improve the Site and our services.
  • To process your orders and fulfill purchases (including shipping, billing, and customer service).
  • To respond to your inquiries, customer service requests, and provide support.
  • To send you confirmations, invoices, technical notices, updates, security alerts.
  • To send you marketing and promotional communications, if you have opted in.
  • To monitor and analyze usage, trends, and measure the effectiveness of our services and marketing.
  • To detect, prevent, and address technical issues, fraud, safety and security concerns.

3. Legal Bases (if applicable, e.g. GDPR)

If you are in a jurisdiction where it is required (such as the EU), our legal bases for processing your personal data include:

  • Consent: where you have given us clear consent for certain uses (e.g. marketing).
  • Contractual necessity: processing is necessary to fulfill a contract (e.g. to deliver an order).
  • Legitimate interests: for example, improving our services, preventing fraud, or maintaining security, provided this does not override your rights.
  • Legal obligation: where we are required by law to process certain data.

4. Sharing & Disclosure

We may share your personal information with:

  • Service Providers / Third Parties: such as payment processors, shipping companies, email service providers, website hosting, data analytics services.
  • Legal / Safety Purposes: when required by law, or to protect rights, safety, or property.
  • Business Transfers: if we merge with, or are acquired by, another company, or in the event of a sale of assets, your information may be transferred.

5. Cookies & Tracking Technologies

  • We use cookies, web beacons, tracking pixels, and similar technologies to collect usage and technical data, to improve our site, and to personalise content.
  • You can usually disable or delete cookies via your browser settings, though this may affect certain functionality of the Site.
  • We may also use third-party analytics tools (such as Google Analytics) to help us understand how users use our Site and how we can improve it.

6. Data Retention

  • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy (e.g. for orders, customer service, legal compliance).
  • After that, we may delete, anonymize, or archive the data in accordance with applicable laws.

7. Your Rights

Depending on your location, you may have rights including:

  • Right to access your data.
  • Right to correct or update your information.
  • Right to erasure (delete your data) or restriction of processing.
  • Right to object to processing (including for marketing).
  • Right to data portability.
  • Right to withdraw consent, where processing is based on consent.

To exercise these rights, please contact us using the contact details below.

8. Security

We take reasonable technical, physical, and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

9. International Transfer

If you are located outside Israel (or another jurisdiction where our servers or service providers are located), please note that your information may be transferred to, stored, and processed in other countries. We will take steps to ensure appropriate safeguards are in place.

10. Children’s Privacy

Our services are not directed to children under the age of 13 (or higher age if required by local law). We do not knowingly collect personal information from children. If we become aware we have collected information from a child under the relevant age without proper consent, we will take steps to delete that information.

11. Links to Other Sites

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those other sites. We encourage you to review their privacy policies if you visit them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page with a revised “Last Updated” date. We may also notify you (by email or via the Site) if it’s materially significant.

13. Contact Us

If you have any questions about this Privacy Policy, or want to exercise your rights, you can contact us:

Racheli Fluk Art
Email: [email protected]
Phone: 054-3978484